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How to achieve the ultimate service? The 43-year-old press manufacturer has the answer

Author: haloong     Time: 2023-10-27 15:25:21

Each press has a customized service plan to ensure that the different needs of each customer are met, and this 43-year-old press manufacturer has done the service to the extreme. In this era of fierce competition, enterprises can only win the trust of customers and the recognition of the market by continuously improving their service level. The 43-year-old press manufacturer is unique in the market by its customized service program and has become a leader in the industry.

Ningxia shaped refractory brick customer is a refractory production enterprise, its production process needs to use a press for forming and sintering and other process operations. Since the customer has higher requirements for the accuracy and service life of the products, the performance and stability of the press are also put forward higher requirements. In this context, the press manufacturer provides customized service solutions to ensure that their different needs are met.

First of all, the manufacturer sent professional technical personnel to the customer's production process for a detailed understanding and analysis, and according to the actual needs of customers recommended suitable for its production process pressure models. According to customers' requirements for product accuracy and service cycle, technicians have specially optimized the hydraulic system and mechanical structure of the press to improve the stability and accuracy of the equipment.

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Secondly, in the equipment installation and commissioning phase, the manufacturer provides a full range of technical support and services. The technicians thoroughly trained the customer's operators to ensure that they were able to properly operate and maintain the presses. At the same time, in the process of equipment debugging, the technical personnel carried out strict inspection and testing of the performance indicators of the equipment to ensure that the equipment can meet the production requirements of customers.

Finally, the manufacturer also provides long-term after-sales service and technical support. Customers in the use of any problems, you can always contact the manufacturer's technical support team, and get timely solutions. At the same time, the manufacturer will also regularly inspect and maintain the customer's equipment to ensure the stable operation of the equipment and extend its service life.

Through the above customized service program, the press manufacturer successfully met the needs of Ningxia shaped refractory brick customers, and won the trust and praise of customers. The customer said that the service of the manufacturer is very in place, not only to provide high-quality equipment, but also to provide a full range of technical support and after-sales service to ensure the smooth progress of production and the stability of product quality.


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