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What is the difference between the after-sales service of servo electric screw presses of different manufacturers?

Author: haloong     Time: 2023-09-12 10:35:56

Different manufacturers of servo electric screw press after-sales service may have the following differences:


Service response time: Different manufacturers may have different response times when dealing with customer issues. Some manufacturers may offer 24/7 customer support, while others may offer weekday support only.


Scope of service: The scope of after-sales service may vary from manufacturer to manufacturer. Some manufacturers may only provide equipment maintenance services, while others may provide equipment maintenance, equipment upgrades, technical support and other services.

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Professional level of service personnel: The professional level of service personnel of different manufacturers may vary. Some manufacturers may have an experienced team of engineers who can accurately and quickly solve customer problems; Others may just provide basic customer support.


Service attitude: The service attitude of different manufacturers may also be different. Some manufacturers may actively communicate with customers and try their best to solve customer problems; Others may simply wait passively for the customer to ask for help.


Service fees: The after-sales service fees of different manufacturers may also be different. Some manufacturers may provide free after-sales service, while others may require a fee.


In the purchase of servo electric screw pressure machine, we should not only consider the performance and price of the equipment, but also understand the after-sales service of the manufacturer. Choosing a manufacturer that can provide high-quality after-sales service can make you more carefree and effortless in the process of use.


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